As a designer, Eric's work has centered around the emerging technologies that have revolutionized customer experiences for the past 20+ years. This includes websites he's designed and built, mobile and wearable applications, natural user interfaces, industry-leading retail experiences and even some of the world's first mixed reality experiences. Each challenge has been fueled by Eric's belief that his work has the power to enhance the human experience when it's story driven, design forward and skillfully managed.
Eric has created, grown and inspired multi-disciplinary teams of designers in offices around the world. And as a manager and mentor, he leads by example and his successes can be attributed to a style that's collaborative and compassionate, grounded by a passion for good design, and enhanced with a wicked sense of humor.
AVP, User Experience
The Hartford, Hartford, Connecticut (2018-Present)
Eric leads a multi-disciplinary team that employs a human-centered design approach for The Hartford’s omnichannel digital servicing and marketing ecosystem for customers, agents and employees. A new role for The Hartford, Eric provides creative and experiential leadership from research to usability, accessibility and inclusive design, through strategy, ideation and prototyping, information architecture and taxonomies, interaction design, to copywriting, content, behavior and insights.
SapientRazorfish, New York (2012-2018)
As the creative lead for SapientRazorfish’s Emerging Experiences team, Eric managed and inspired global teams that created ground breaking, interactive experiences that lived on screens, in physical spaces and among virtual worlds. Clients included Adobe, American Express, Amway, Bayer, Capital One, Ford Motor Company, L L Bean, Lincoln Motor Company, Marriott, Mastercard, Mercedes-Benz, Microsoft, Target and T-Mobile.
Director of Brand Experience
Hot Studio, San Francisco & New York (2007-2012)
Before Hot Studio was acquired by Facebook, Eric’s time there was a tale of two cities. Having started out in their San Francisco home, Eric moved east to help grow Hot Studio’s New York office. As Director of Brand Experience, Eric created and managed design efforts for a variety of projects across multiple platforms—in addition to growing, managing and mentoring the design team. He was responsible for participating in all aspects of the business development and design lifecycle—from the initial pitch and collaborative workshops, to the user experience, creative and development stages. Clients included Ancestry.com, Cisco, eBay, Gilt Groupe, Google, LexisNexis, Liquidnet, Omidyar Network, Rodale Publishing, Time Inc., Warner Music, and the YMCA.
a5 Branding & Digital, Chicago (2003-2007)
Sustainability and community involvement is in the DNA at a5 and gave Eric the opportunity to work on a variety of projects that fostered social change. Whether it was giving Chicago’s premier political watchdog group a platform to more effectively expose corruption, or designing an experience that helped preserve the memories of those lost in the Holocaust, Eric’s work at a5 helped raise awareness to the world around us. Clients included Better Government Association, Environmental Protection Agency, Illinois Holocaust Museum & Education Center, New York Stock Exchange, and Timex.
Madison, Wisconsin (2000-2003)
Eric designed websites, identity systems, and produced direct mail campaigns for clients across the country. They included AFL-CIO, Planned Parenthood, United States Congress, Warner Classics & Jazz and countless political organizations and community groups.
Sony Creative Software, Madison, Wisconsin (2000)
Eric’s time at Sony Creative Software (formerly Sonic Foundry) focused on creating dynamic packaging and ads for the music industry.
University of Wisconsin, Political Science (1994)
Honors, Awards & Associations
Eric’s work has earned him several awards—including two ADDYs and two Webby Honorees—and has appeared in Communication Arts, AIGA’s annual Year in Design, Print Magazine and HOW Magazine.
Eric is a Professional Member of AIGA and the VR/AR Association.
Emerging Technologies & Experiences
Team & Culture Building
Brand Strategy & Design
Natural User Interfaces
Virtual, Augmented & Mixed Reality